For general ticket enquiries, Season Tickets and to purchase tickets to Bille Brown Theatre shows, please contact:
Queensland Theatre Ticketing and Reception
Monday – Friday: 9.30am – 5.00pm
1800 355 528
For ticket enquires for our performances at QPAC, please contact:
Box OfficeThe Bille Brown Theatre and Playhouse, QPAC Box Office opens 90 minutes prior to performances.
If you are contacting us outside of business hours regarding tickets for a performance today, please go to the Box Office at the relevant venue on arrival for assistance.
Season Ticket holder exchanges
Season Ticket holders can exchange tickets within a performance season, so long as the request is submitted at least 24 business hours before the original performance date. All exchanges are subject to availability and are at the discretion of Queensland Theatre.
When permitted, Season Ticket exchanges will incur a $5 per-ticket exchange fee, except for 7 Play Season Ticket package holders who receive complimentary exchanges. If exchanging for a more expensive production type, upgrade fees will apply.
Please note, submitting an online exchange request does not mean your exchange is completed. The ticketing team will respond within 24 business hours to confirm.
Conditions of exchange
- All exchanges are subject to availability and are at the discretion of Queensland Theatre.
- Exchanges are not final until Queensland Theatre has issued a confirmation notice of your new tickets.
- Exchanges from one performance date/time to another are permitted. Exchanges from one production to another are not permitted.
- Queensland Theatre Season Ticket holders are entitled to exchange tickets within their Season Ticket package. Season Ticket exchange requests must be received by Queensland Theatre ticketing at least 24 business hours prior to your original performance and proof of destruction of the ticket/s may be required.
- When permitted, Season Ticket exchanges will incur a $5 per-ticket exchange fee, except for 7 Play Season Ticket package holders who receive complimentary exchanges.
- If exchanging to a more expensive performance type, upgrade fees will apply.